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User Agreement for Moscow Domodedovo Airport Website Services

1. General Provisions

1.1. DOMODEDOVO COMMERCIAL SERVICES LLC (hereinafter referred to as Moscow Domodedovo Airport) invites the Internet user (hereinafter referred to as the User) to use its website services under the terms set out in this User Agreement (hereinafter referred to as the Agreement, UA). The Agreement comes into force from the moment the User expresses his consent to its terms in the manner provided for by clause 1.4 of the Agreement.

1.2. Moscow Domodedovo Airport offers the Users  an access to a wide range of services, including navigation, communication, search, placement and storage of various kinds of information and materials (content), content personalization, shopping, etc. All the existing services of the site, and also any development of them and / or the addition of the new ones is the subject of this Agreement.

1.3. The use of the services of the Moscow Domodedovo Airport website is governed by this Agreement, Privacy Policy, and the terms of use of individual services. The Agreement may be modified by Moscow Domodedovo Airport without any special notice; the new version of the Agreement shall come into force from the moment of its posting on the Internet at the address specified in this paragraph, unless others is provided by the new version of the Agreement. The current edition of the UA is always on the page at the address http://www.domodedovo.ru/.

1.4. Starting to use any service / its individual functions, or having passed the registration procedure, the User is considered to have accepted the terms of the Agreement in full, without any reservations or exceptions. In case of disagreement of the User with any of the provisions of the Agreement, the User is not entitled to use the services of the website of Moscow Domodedovo Airport. If the Moscow Domodedovo Airport has made any changes to the Agreement in accordance with the paragraph 1.3 of the Agreement, with which the User does not agree, he is obliged to stop using the services of the website of Moscow Domodedovo Airport.

2. User Registration. User Account

2.1. In order to use some services of the Moscow Domodedovo Airport website or some specific functions of the services, the User must complete the registration procedure, as a result of which a unique account will be created for the User.

2.2. For registration, the User undertakes to provide accurate and complete information about themselves on the issues proposed in the registration form, and to keep this information up to date. If the User provides incorrect information or Moscow Domodedovo Airport has reason to believe that the information provided by the User is incomplete or unreliable, Moscow Domodedovo Airport has the right to block or delete the User’s account at its sole discretion and refuse the User to use their services (or their individual functions).

2.3. Moscow Domodedovo Airport reserves the right to require the User to confirm the data specified during registration at any time, and request the supporting documents (in particular - identity documents) in this regard, the failure to provide which, at the discretion of Moscow Domodedovo Airport, can be equated to the provision of inaccurate information and entail the consequences stipulated by clause 2.2 of the Agreement. If the User data specified in the documents provided to them do not correspond to the data specified during registration, and also in the case when the data specified during registration do not allow identifying the user, Moscow Domodedovo Airport has the right to refuse the User access to the account and use Moscow Domodedovo Airport website services.

2.4. The personal information of the User contained in the User's account is stored and processed by Moscow Domodedovo Airport in accordance with the terms of the Privacy Policy.

2.5. Means for access to the User Account.

2.5.1. When registering, the User independently chooses his login (unique symbolic name of the user account) and the password for access to the account. Moscow Domodedovo Airport has the right to prohibit the use of certain logins, as well as set requirements for the login and password (length, valid characters, etc.).

2.5.2. After registering an account, the User has the opportunity to start using alternative means of authentication to access the account, replacing the password set by him. Access to such a tool is provided by means of setting up two-factor authentication in the User Account Management interface.

2.6. The User is solely responsible for the security (resistance to guessing) of the means chosen by him for access to the account, and also ensures their confidentiality on their own. The User is solely responsible for all actions (as well as their consequences) within or using the services of Moscow Domodedovo Airport under the User’s account, including cases of the User’s voluntary transfer of data to access the User’s account to third parties under any conditions (including under contracts or agreements). At the same time, all actions within or with the use of the services of the Moscow Domodedovo Airport website under the User’s account are deemed to have been performed by the User itself, except for cases when the User, in the manner prescribed in paragraph 2.7., notified Moscow Domodedovo Airport of unauthorized access to the Moscow Domodedovo Airport using a user account and / or any violation (suspicion of violation) of the confidentiality of their account access tools (password or means of two-factor authentication).

2.7. The User must immediately notify Moscow Domodedovo Airport of any case of unauthorized (not permitted by the User) access to the services of the Moscow Domodedovo Airport website using the User’s account and / or any violation (suspicion of violation) of the confidentiality of its account accessibility tools. For security reasons, the User is obliged to independently perform a safe shutdown under his account (the “Exit” button) after each session of work with the services of Moscow Domodedovo Airport ends. Moscow Domodedovo Airport is not responsible for possible data loss or damage, as well as other consequences of any nature that may occur due to the violation by the User of the provisions of this part of the Agreement.

2.8. User use of their account.

2.8.1. The User shall not have the right to reproduce, repeat and copy, sell and resell, or use for any commercial purposes any parts of the services of the Moscow Domodedovo Airport website (including the content accessible to the User through the services), or access to them, except in cases when the User received such permission from Moscow Domodedovo Airport, or when it is expressly provided for by the User Agreement of a service.

2.8.2. Some categories of user accounts may restrict or prohibit the use of some services of the Moscow Domodedovo Airport website or their individual functions if provided for during registration or in terms of use of a particular service.

2.9. Termination of registration.

Moscow Domodedovo Airport has the right to block or delete the User’s account, and also to block access to certain services of the Moscow Domodedovo Airport website using any account, and remove any content without explanation, including if the User violates the terms of the Agreement documents stipulated by clause 1.3. Agreements, as well as in case of non-use of the corresponding service, in particular:

2.10. Deleting a User Account.

2.10.1. The user has the right to delete their account at any time on all services of the website of Moscow Domodedovo Airport or, if there is a corresponding function, to terminate it for some of them.

2.10.2. The Moscow Domodedovo Airport account is deleted in this order:

2.10.2.1. the user account is deleted at the request of the authorized person of the user, while the content hosted using such an account can be deleted;

2.10.2.2. if the user account is restored, the access to the account for the user will be restored, however, the content hosted with its help may not be recoverable;

2.10.2.3. if the User’s account is not restored, all content posted using it will be deleted, and login will be available for use by other users. From this moment, the restoration of the account, any information relating to it, as well as access to the services of the Moscow Domodedovo Airport website using this account is impossible.

2.10.3. Given in paragraphs 2.10.2.1., 2.10.2.2., 2.10.2.3. of the Agreement (except for the availability of a login for use by other users) is also applicable to the prohibition of access to certain services using any account.

3. General provisions on use and storage

3.1. Moscow Domodedovo Airport has the right to set restrictions on the use of services for all Users, or for certain categories of Users (depending on the location of the User, the language in which the service is provided, etc.), including: the presence / absence of certain service functions, any other content, the maximum number of messages that can be sent or received by one registered user, the maximum number of calls to the service for a specified period of time, maximum content storage term, special parameters of downloadable content, etc. Moscow Domodedovo Airport can prohibit automatic access to its site services, as well as stop receiving any information generated automatically (for example, email spam).

3.2. Moscow Domodedovo Airport has the right to send informational messages to its users.

4. User Content

4.1. The User is solely responsible for the compliance of the content posted by the User with the requirements of current legislation, including liability to third parties in cases where the placement of any content by the User or the content violates the rights and legitimate interests of third parties, including the authors' personal non-property rights, other intellectual rights of third parties, and / or encroaches on their intangible benefits.

4.2. The User acknowledges and agrees that Moscow Domodedovo Airport is not obliged to view any type of content hosted and / or distributed by the User through the services of Moscow Domodedovo Airport, and also that Moscow Domodedovo Airport has the right (but not the obligation) to deny the User at its sole discretion in placing and / or distributing content to them or remove any content that is available through the services of the website of Moscow Domodedovo Airport. The User acknowledges and agrees that they should independently assess all risks associated with the use of content, including the assessment of the reliability, completeness or usefulness of this content.

4.3. The User acknowledges and agrees that the technology of the site services may require copying (reproducing) the User’s content at Moscow Domodedovo Airport, as well as processing it by Moscow Domodedovo Airport to meet the technical requirements of a particular service.

5. Terms of use of the services of the website of the Moscow Domodedovo Airport

5.1. The User is solely liable to third parties for his actions related to the use of the Service, including if such actions would violate the rights and legitimate interests of third parties, as well as for compliance with the law when using the Service.

5.2. When using the services of the Moscow Domodedovo Airport website, the User has no right to:

5.2.1. upload, send, transmit or in any other way post and / or distribute content that is illegal, harmful, slanderous, offends morality, demonstrates (or is propaganda) violence and cruelty, violates intellectual property rights, promotes hate and / or discrimination against people because of racial, ethnic, sexual, religious, social characteristics, contains insults to any person or organization, contains elements (or is propaganda) of pornography, children eroticism, is advertising (or is propaganda) of services of a sexual nature (including under the guise of other services), explains the procedure for the manufacture, use of narcotic substances or their analogues, explosives or other weapons;

5.2.2. violate the rights of third parties, including minors, and / or harm them in any form;

5.2.3. impersonate another person or representative of an organization and / or community without sufficient rights, including employees of Moscow Domodedovo Airport, forum moderators, site owner, and use any other forms and methods of illegal representation of others in the network, and also to mislead users or Moscow Domodedovo Airport regarding the properties and characteristics of any subjects or objects;

5.2.4. upload, send, transmit, or in any other way post and / or distribute content in the absence of rights to such actions in accordance with the law or any contractual relationship;

5.2.5. upload, send, transmit, or in any other way post and / or distribute advertising information that is not specifically permitted, spam (including search), lists of e-mail addresses, pyramid schemes, multi-level (network) marketing (MLM), Internet-earning systems and e-mail businesses, “letters of happiness”, as well as using the services of the Moscow Domodedovo Airport website to participate in these events;

5.2.6. upload, send, transmit, or in any other way post and / or distribute any materials containing viruses or other computer codes, files or programs designed to violate, destroy or limit the functionality of any computer or telecommunications equipment or programs for unauthorized access as well as serial numbers for commercial software products and programs for their generation, logins, passwords and other means for unauthorized receipt of access to sites on the Internet, as well as linking to the above mentioned information;

5.2.7. unauthorized collect and store the personal data of other persons;

5.2.8. disrupt the normal operation of websites and services of the Moscow Domodedovo Airport website;

5.2.9. promote actions aimed at violating the restrictions and prohibitions imposed by the Agreement;

5.2.10. otherwise violate the law, including norms if international law.

6. Terms of use of the portal for selling services market.dme.ru

6.1 The purpose of providing services to market.dme.ru (hereinafter - the Store) is to familiarize potential customers of our partners (hereinafter - Partner Shops) with the range of products that are sold in their duty-free shops.

6.2 The Service performs a demonstration function, that is, it is a showcase of Partner Stores. Products and their descriptions are posted on it for informational purposes, and not for the purpose of pre-sales or booking. The store can also inform users about changes in the conditions of acquisition of goods placed on the online showcase.

6.3 The contract for the purchase of goods is made between the user and the respective Partner Store. The partner store gives Moscow Domodedovo Airport the right to assist in concluding such an agreement, but Moscow Domodedovo Airport is not a party to such an agreement. The user does not purchase goods directly from Moscow Domodedovo Airport.

6.4 Only users registered in the Store may select products.

6.5 The selection is possible for products whose list is available for viewing on the showcase to the user.

6.6 Payment and receipt of goods takes place directly at the Partner Store, or at the points of goods delivery, which are indicated on the Store or on the website of the Partner Store.

6.7 Persons under the age of 18 can use the product selection service through an online showcase to select alcoholic beverages.

6.8 The price of a product selected by the user may change on the day of departure. The cost of goods is determined as of the day of departure.

6.9 Goods placed in the Store are held in a warehouse and in a duty free shop in a limited quantity. Since the preliminary selection made through the online storefront in the Store is not a reservation for selected items, the latter may not be in the store at the time of your purchase and the Store cannot guarantee the availability of such items in the Store Partner. At the same time, Moscow Domodedovo Airport is doing everything possible to inform the user about the current availability of products and prices in the Store. However, in the event that a product selected by a user ends up in a duty free shop later than a day before the buyer’s departure, there is a slight risk that the Store may not have time to contact the user in order to inform them of this. The user agrees with such risk and the impossibility of buying a product selected earlier in the Store on the proposed conditions.

 

6.10 All goods placed in the Store are described as accurately as possible with regard to their cost, appearance, content, consumer properties and other characteristics, but Moscow Domodedovo Airport cannot guarantee that all descriptions are completely accurate, complete, reliable and error-free. Images of goods in the Store are provided solely for demonstration purposes and may differ from the actual type of goods. Moscow Domodedovo Airport does not allow the Partner Stores to offer a damaged product or product for placement on an online showcase with a quality lower than market standards allow.

6.11 If the products selected by the user do not meet their description, are damaged or do not meet market standards, they can return them to the Partner Store on the basis of the provisions of the Civil Code of the Russian Federation.

6.12 The User agrees to receive e-mails to the e-mail address indicated by them with information on the cost of the relevant (their) goods (s), information on their presence or absence.

6.13 For goods that have been selected through the Store, only those promotions and discounts are valid, information about which is posted on the service resources. Discounts are not available for products that participate in promotions "Special offer". Discounts and promotional codes are not cumulative.

6.14. Partner stores and points of goods delivery can be located both at Moscow Domodedovo Airport, and at any point on the territory of the Russian Federation. Shops located on the territory of Moscow Domodedovo Airport can be located both in the common area and in the zone of additional security restrictions (hereinafter referred to as Duty Free). Duty free is a system of goods sales in retail outlets located in special zones of border crossing points of the country. Such sales are exempt from paying certain taxes and fees, which allows you to objectively reduce the price of goods sold. At the same time, goods from duty-free shops can be sold only to citizens who have passed customs and border control, who must leave the territory of the country where the store is located. Goods purchased in Duty free stores must be exported by the buyer from the territory of the customs union of the EAEU countries where the store is located after their purchase.

6.15 When using the Store, the User agrees and accepts restrictions that are imposed on the movement of goods by the Customs Union or third countries, such as quotas on the importation of alcohol and tobacco products and other restrictions.

6.16 According to part 1. Art. 25 of the Law of the Russian Federation "On Protection of Consumer Rights", the user has the right to exchange goods of inadequate quality within fourteen days, not counting the day of purchase, if this product is allowed for return in accordance with the legislation of the Russian Federation. The refund takes place directly at the duty-free shop, if there is an appropriate payment document (check).

7. Exclusive rights to the content of services and content

7.1. All the objects accessible through the services of the Moscow Domodedovo Airport website, including design elements, text, graphics, illustrations, video, computer programs, databases, music, sounds and other objects (hereinafter referred to as content of services), as well as any content posted on the services of the Moscow Domodedovo Airport website is subject to the exclusive rights of Moscow Domodedovo Airport, Users and other rightholders.

7.2. The use of content, as well as any other elements of the services is possible only within the framework of the functionality offered by this or that service. No elements of the content of the services of the Moscow Domodedovo Airport website, as well as any content placed on the services of the Moscow Domodedovo Airport website, can be used in any other way without prior permission of the copyright holder. Use implies, including: reproduction, copying, processing, distribution on any basis, display in a frame, etc. The exceptions are cases expressly provided for by the legislation of the Russian Federation or the terms of use of a service at the Moscow Domodedovo Airport website.

7.3 Use of the content elements of the services, as well as any content for personal non-commercial use by the User, is allowed provided that all copyright, related rights, trademarks, other authorship notices are preserved, the name (or pseudonym) of the author / title holder is unchanged, keeping the corresponding object intact. The exceptions are cases expressly provided for by the legislation of the Russian Federation or user agreements of a service of the Moscow Domodedovo Airport website.

8. Sites and content of third parties

8.1. The services of the Moscow Domodedovo Airport website may contain links to other Internet sites (third party websites). These third parties and their content are not checked by Moscow Domodedovo Airport for compliance with any requirements (accuracy, completeness, legality, etc.). The site of Moscow Domodedovo Airport is not responsible for any information, materials posted on third-party sites that the User gets access to using services, including any opinions or statements expressed on third-party sites, advertising, etc. , as well as for the availability of such sites or content and the consequences of their use by the User.

8.2. The link (in any form) to any website, product, service, any information of a commercial or non-commercial nature posted on the Website does not constitute an endorsement or recommendation of these products (services, activities) from the Moscow Domodedovo Airport, except when directly indicated on the resources of the site of Moscow Domodedovo Airport.

9. Advertising on the services of the Moscow Domodedovo Airport website

9.1. Moscow Domodedovo Airport is responsible for the advertisements placed on the services of the website of Moscow Domodedovo Airport, within the limits established by the legislation of the Russian Federation.

10. No warranty, limitation of liability

10.1. The User uses the services of the Moscow Domodedovo Airport website at his own risk. The services are provided "as is". Moscow Domodedovo Airport does not assume any responsibility, including for the compliance of the services with the objectives of the User;

10.2. Moscow Domodedovo Airport does not guarantee that: the services match / will meet the requirements of the User; the services will be provided continuously, quickly, reliably and without errors; the results that can be obtained using the services will be accurate and reliable and can be used for any purpose or in any capacity (for example, to establish and / or confirm any facts); the quality of any product, service, information, etc., obtained using the services will meet the expectations of the User;

10.3. Any information and / or materials (including downloadable software, letters, any instructions and guidelines for action, etc.) that the User gains access using the services of the Moscow Domodedovo Airport website, the User may use at his own fear and risk and is solely responsible for the possible consequences of the use of the specified information and / or materials, including damage that this may cause to the computer of the User or third parties, for loss of data or any other damage;

10.4. Moscow Domodedovo Airport is not responsible for any damages resulting from the use by the User of the services of the Moscow Domodedovo Airport website or certain parts / functions of the services;

10.5. Under any circumstances, the responsibility of the Moscow Domodedovo Airport in accordance with Article 15 of the Civil Code of Russia is limited to 10,000 (ten thousand) rubles of the Russian Federation and is imposed on him if there is guilt in his actions.

10.6 Moscow Domodedovo Airport can update or change the content of the Site at any time, at our discretion. This may mean that any information on the Site may be outdated at any time. The content of the Site is provided for general information only. Moscow Domodedovo Airport does not give any guarantees or warranties, express or implied, that the Site, or any of its contents, is accurate, complete, current and does not contain errors or omissions.

10.7 Moscow Domodedovo Airport is not liable to the User or any other users for damages or losses that may arise as a result of: (i) use, or inability to use the Site or its Services; or (ii) the use and reliability of any content of the Service.

10.8 The site is intended solely for home and personal use and, as a result, Moscow Domodedovo Airport is not responsible for any loss of profits, business, business interruption, or other lost commercial opportunities of the Users or third parties.

11. Other provisions

11.1. This Agreement is a contract between the User and Moscow Domodedovo Airport regarding the procedure for using services and replaces all the previous agreements between the User and Moscow Domodedovo Airport.

11.2. This Agreement is governed by and interpreted in accordance with the legislation of the Russian Federation. Issues not regulated by this Agreement shall be settled in accordance with the legislation of the Russian Federation. All possible disputes arising from relations governed by this Agreement shall be resolved in the manner prescribed by the current legislation of the Russian Federation, according to the norms of Russian law. Everywhere in the text of this Agreement, unless explicitly stated otherwise, the term “legislation” means both the legislation of the Russian Federation and the legislation of the place of stay of the User.

11.3. In view of the gratuitousness of the services provided under this Agreement, the rules on consumer protection stipulated by the legislation of the Russian Federation cannot be applicable to relations between the User and Moscow Domodedovo Airport.

11.4. Nothing in the Agreement can be understood as the establishment between the User and the Moscow Domodedovo Airport agency relations, partnerships, relationships for joint activities, personal employment relations, or some other relationship not expressly provided for by the Agreement.

11.5. If for one or another reason one or more of the provisions of this Agreement will be declared invalid or unenforceable, this will not affect the validity or applicability of the remaining provisions of the Agreement.

11.6. Inaction of the Moscow Domodedovo Airport in the event of a violation by the User or other users of the provisions of the Agreements does not deprive Moscow Domodedovo Airport of the right to take appropriate actions to protect their interests later, and does not mean the refusal of the Moscow Domodedovo Airport from its rights in case of subsequent similar or similar violations.

11.7. This Agreement is made in Russian and in some cases may be provided to the User for review in another language. In case of discrepancy between the Russian version of the Agreement and the version of the Agreement in another language, the provisions of the Russian version of this Agreement shall be applied.

Publication date 08/10/2018

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